Gaming should always be fun, not a source of stress. slovip is committed to giving every Filipino player the tools, information, and support they need to stay in control and enjoy the platform safely. This page outlines our approach and the practical steps you can take right now.
Play Responsibly
For players 21 years and above only. If gaming stops being enjoyable, our tools and support are here for you.
Need help right away? Check our FAQ for quick guidance.
Every slovip account comes with built-in controls you can activate at any time — no waiting period, no complicated process.
You can set a daily, weekly, or monthly deposit cap directly from your account settings. Once a limit is in place, it takes effect immediately and cannot be raised until the cooling-off period has passed. Lowering your limit, however, applies right away with no delay. This gives you a firm financial boundary that the platform will always respect. It is one of the most effective ways to make sure your entertainment spending stays within a budget you are comfortable with.
Set a session duration limit and the platform will notify you when your chosen time is up. Taking regular breaks is a healthy habit that helps you stay aware of how long you have been playing. Time can pass quickly when you are engaged in a game, so having an automatic reminder removes the guesswork. You can choose reminders at 30-minute, 1-hour, or custom intervals. Staying aware of time spent is a simple but powerful step toward balanced gaming.
If you feel you need a short pause from the platform, you can activate a temporary break of 24 hours, 7 days, or 30 days. During this period your account will be inaccessible for gaming and deposits. The break cannot be cancelled early, so it gives you a genuine cooling-off window. This feature is designed for moments when you want to step back without permanently closing your account. It is quick to activate and requires no explanation or approval from our team.
For players who feel they need a longer break, self-exclusion allows you to block access to your account for a minimum of six months or permanently. Once self-exclusion is activated, it cannot be reversed during the chosen period — this is intentional, to give you real protection. You will also be removed from all marketing communications for the duration. We take self-exclusion requests seriously and process them promptly. If you are considering this option, please do not hesitate to reach out to our support team for guidance.
In addition to deposit limits, you can set a maximum loss threshold per day, week, or month. When your net losses reach the limit you have chosen, the platform will automatically prevent further wagering until the period resets. This tool is especially useful for players who want a hard stop that goes beyond just controlling deposits. Like deposit limits, loss limits can be lowered instantly but require a cooling-off period before they can be raised. Combining deposit and loss limits gives you a comprehensive financial safety net.
Reality check notifications give you a periodic on-screen summary of how long you have been playing and your net position for the session. These pop up at intervals you choose and require you to actively acknowledge them before continuing. They are designed to interrupt automatic play patterns and bring your attention back to your actual situation. Many players find that a brief moment of reflection is enough to make a more considered decision about whether to continue. You can configure reality checks from your account preferences at any time.
Problem gambling can affect anyone, regardless of how experienced or disciplined they are. The earlier it is recognised, the easier it is to address. The signs below are not a diagnosis — they are prompts to pause and reflect honestly on your relationship with gaming. If several of these apply to you, we strongly encourage you to use our self-exclusion or take-a-break tools, or to seek support from a professional organisation.
Remember that gaming on slovip is meant to be a form of entertainment, not a way to earn income or escape from problems. If it starts to feel like either of those things, that is a signal worth taking seriously. You are not alone, and support is available in the Philippines.
Read Our FAQContinuing to play in an attempt to win back money you have already lost is one of the clearest warning signs of problem gambling behaviour.
Using money set aside for rent, food, bills, or other essentials to fund gaming sessions is a serious sign that gambling has moved beyond entertainment.
If gaming is regularly keeping you up late, causing you to miss work or family commitments, or dominating your thoughts throughout the day, it may be time to reassess.
Feeling the need to conceal how much time or money you spend on gaming from family or friends is a strong indicator that something has shifted from healthy recreation.
Using gaming as a primary coping mechanism for emotional difficulties can quickly lead to dependency. Healthy gaming is motivated by fun, not by the need to escape.
You do not have to deal with gambling concerns on your own. These organisations provide confidential support in the Philippines.
The Philippine Amusement and Gaming Corporation (PAGCOR) operates a responsible gaming programme that includes player education, self-exclusion registries, and support referrals. As the regulatory body overseeing licensed gaming in the Philippines, PAGCOR sets the standards that platforms like slovip are required to follow. Their responsible gaming framework is designed to protect Filipino players at every level. You can contact PAGCOR directly if you have concerns about your gaming behaviour or wish to register for the national self-exclusion list. Their resources are available to all players regardless of which licensed platform they use.
The National Centre for Mental Health (NCMH) in the Philippines provides mental health services including counselling and crisis intervention. Problem gambling often intersects with stress, anxiety, and other mental health challenges, and the NCMH is equipped to provide holistic support. Their crisis hotline is available to anyone in the Philippines who needs to talk to a professional. Reaching out is a sign of strength, not weakness, and the staff are trained to listen without judgement. If you or someone you know is struggling, the NCMH is a trusted first point of contact for professional help.
Gamblers Anonymous is a peer support fellowship with active chapters across the Philippines, including in Metro Manila, Cebu, and other major cities. Meetings are free, confidential, and open to anyone who believes they may have a gambling problem. The programme is based on shared experience and mutual support, and many members find that connecting with others who understand their situation is a powerful part of recovery. There is no requirement to commit to anything at your first meeting — you are welcome simply to listen. Family members of people affected by problem gambling can also find support through Gam-Anon, a related fellowship.